Disney's Terms & Conditions

On 29th October Disneyland® Paris announced a temporary closure, due to the latest lockdown measures from the French government. Disneyland® Paris initially announced the Park closure from 30th October - 18th December 2020 and 4th January - 12th February 2021.

Due to President Macron's address this week, Disneyland Paris will not be able to open over the Christmas period. We are reaching out to all customers that are affected in departure order by phone.

In line with the temporary closure, Disneyland® Paris have released adjustments to their booking and cancellation policies, if you are due to travel over this period. Disneyland® Paris offer the following options:

Hotel Bookings

• Amend your booking to a different date - any prepaid monies will be transferred to the new booking and the difference will be refunded if the price is lower. If the price is higher, customers will need to pay the difference.

• Cancel your booking without fees and receive a refund on your accommodation and park tickets.

Tickets & Annual Passes

• If you hold a non-dated ticket, it will remain valid with the same conditions and calendar depending on the ticket type, when the Parks reopen.

• If you have Disneyland® Paris Express Tickets valid during the closure period, the tickets will be cancelled and refunded in full.

• Tickets for Buffalo Bills Wild West Show not included in a hotel package and valid for a visit during the closure period, will be cancelled and refunded in full.

We are contactable at customercare@magicbreaks.co.uk , on Live Chat at www.magicbreaks.co.uk or 0330 880 5006.

In line with direction from health experts and government officials, Disney Cruise Line has cancelled all sailings up to the 31st January 2021.

Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing, or a full refund. Guests who have not yet paid their reservation in full will automatically receive a refund of what they have paid so far.

If your circumstances have changed and you would now like to cancel your reservation, you may do so for a full refund of the original voyage fare paid.

We are contactable at customercare@magicbreaks.co.uk , on Live Chat at www.magicbreaks.co.uk or 0330 880 5006.

Walt Disney World Resort in Florida have released the following updated policy:

As a result of physical distancing, capacity in restaurants and availability of dining experiences is very limited and certain experiences such as Character dining cannot be provided. Because of this, we have also made the difficult decision to cancel and temporarily no longer offer Disney Dining plans. We recognise the inconvenience this poses and we’re deeply sorry.
 

We have contacted customers who are affected by this change.

We are contactable at customercare@magicbreaks.co.uk , on Live Chat at www.magicbreaks.co.uk or 0330 880 5006.