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Please note: Children under 4 years do not get their own seat on Eurostar. Please call for assistance.
For disabled seats on Eurostar please call to make a booking.
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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2018 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: My experience with magic breaks was amazing it was easy to book and there were a wide variety of packages to choose from. The only problem was that when selecting a birth date I had trouble with the selection that they had and I couldn’t type it in. Got it sorted in the end. But apart from that magic... Read more
Support team reply: Thank you for your positive feedback. We are thrilled to hear that your booking experience was straightforward and we had many options to choose from. We apologise that you had some issues with selecting the date of birth but we are pleased that this was resolved. We wish you a magical holiday to Disneyland Paris.

Your experience in booking with MagicBreaks | Rating:
Customer comment: Very quick easy service Read more
Support team reply: Thank you for your 5* review. We wish you a magical holiday to Disneyland Paris.

Your experience in booking with MagicBreaks | Rating:
Customer comment: They were easy and helpful. Read more
Support team reply: Thank you for taking the time to leave a review. We wish you a magical trip to Disneyland Paris.

Your experience in booking with MagicBreaks | Rating:
Customer comment: Customer service from Jessica was excellent explained everything to me went over all options and was just so helpful thanks Jessica Read more
Support team reply: Thank you for your review. It is great to hear that Jessica was such a great help and explained all options to you in detail. We hope that your holiday to Disneyland Paris is magical.

Your experience in booking with MagicBreaks | Rating:
Customer comment: Superb cannot fault it what so every, Ann was brilliant ensure i got the best deal and i felt she went over and beyond to get me what i needed. Read more
Support team reply: Thank you for your positive feedback. We are glad to hear that Ann was such a great help and managed to find you a great deal. We hope that your trip to Disneyland Paris is magical.

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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

 

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