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0330 331 0470
0330 331 0470
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We take your feedback seriously, your experience is very important to us.

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

This year we were delighted to be awarded a Gold Trusted Service Award by Feefo, for consistently achieving a score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: Really friendly and helpful. Nothing was too much. Booked our holiday with Gail and she was very knowledgeable and called me back to go through all my options. Highly recommended. Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: Great customer service. Read more
Support team reply: Thank you for your review. We are pleased to hear that you received a great service from our team and we hope you have a magical holiday.

Your experience in booking with MagicBreaks | Rating:
Customer comment: Amazingly helpful in such difficult circumstances, highly recommended. Read more
Support team reply: Thank you for your positive feedback. It is great to hear that our team were such a great help and we thank you for recommending us. We wish you a magical trip!

Your experience in booking with MagicBreaks | Rating:
Customer comment: Amy my contact is wonderful, she is so helpful and looks for the best deal to fit with my family needs. This is the third time I have used the service and would recommend your company to everyone who wants to travel to Disney Paris. She keeps me fully informed about the process and is a lovely lady. ... Read more
Support team reply: Thank you for your 5* review. We are thrilled to hear that Amy has been such a great help to you and found you a really great deal. We are pleased that you decided to book with us again and that you would recommend us. We wish you a magical holiday!

Your experience in booking with MagicBreaks | Rating:
Customer comment: Fantastic service from Sue, she was & has been brilliant with communication & being patient & it’s because of her that we made our holiday booking. Amazing & would definitely recommend others to book with Magic Breaks 👍🏽 Read more
Support team reply: Thank you so much for your positive feedback. We are so pleased to hear that you received a fantastic service from Sue and we thank you for recommending us. We hope you have a magical holiday!

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