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0330 331 0470
0330 331 0470
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We take your feedback seriously, your experience is very important to us.

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

This year we were delighted to be awarded a Gold Trusted Service Award by Feefo, for consistently achieving a score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: I though that the agent on the phone was amazing, I was a little unsure if what my requirements were for transport but she helped me decide very quickly by giving me some great priced options. From start to finish she was friendly, courteous and above all very professional. She shared her obvious... Read more
Support team reply: Hi there, thank you so much for sharing your experience booking with us here at MagicBreaks, we are glad to know that we were of assistance in booking your magical trip and to know that you were provided with the level of service we strive for!

We are sorry to hear that your were disappointed with the cost. Please note that we truly appreciate your feedback and strive to provide the best competitive prices as possible.

We remain at your disposal should you have any questions.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Amy was great, very Helpful with my booking and also with advice for my travel. I have booked several holidays with MB and never any issues they’ve always been so amazing and helpful, I have two breaks also booked at the end of the year with them!!! 😊 Read more
Support team reply: Hi there, thank you so much for sharing your experience booking with us here at MagicBreaks, we are glad to know that we were of assistance in booking your magical trip and to know that you were provided with the level of service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and a truly magical trip!

We remain at your disposal should you have any questions.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Quick easy and very helpful person on the other end of the phone. Whole process was quick and easy from start to finish. Called was answered quickly and the holiday was quickly sorted and paid for, could not have been any simpler. Read more
Support team reply: Hi there, thank you so much for sharing your experience booking with us here at MagicBreaks, we are glad to know that we were of assistance in booking your magical trip and to know that you were provided with the level of service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and a truly magical trip!

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Fantastic customer service with plenty of advice for my family. Happily use again. Read more
Support team reply: Hi there, thank you so much for sharing your experience booking with us here at MagicBreaks, we are glad to know that we were of assistance in booking your magical trip and to know that you were provided with the level of service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and a truly magical trip!

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: The service was superb, didn't take much time and got a great offer Read more
Support team reply: Hi there, thank you so much for sharing your experience booking with us here at MagicBreaks, we are glad to know that we were of assistance in booking your magical trip and to know that you were provided with the level of service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and a truly magical trip!

Kindest regards,
Christina


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