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MagicBreaks Reviews

We take your feedback seriously, your experience is very important to us.

 

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

 

We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!

What are people saying about MagicBreaks

Average Customer Rating: 4.8/5
Independent Service Rating based on 6583 verified reviews
Read all reviews
Independent Service Rating based on 6583 verified reviews
Customer rating:
"Denise was just excellent from start to finish very helpful an knowledgable even after booking she emailed me with a cheaper price that saved me a lot of money."
Customer rating:
"They were really helpful and managed to get us we wanted ,after calling us back .Karen who we dealt with was very experienced in her knowledge"
Customer rating:
"I was able to discuss my trip to Disneyland Paris and change the dates without any fuss and Amy was professional and helpful. Everything she said she would do was done and information emailed to me. I’m now looking forward to my trip next year with new enthusiasm"
Thank you for taking the time to leave a review, we really do appreciate hearing your feedback. Your kind words will be passed on to Amy and we're pleased you're looking forward to your break next year!
Customer rating:
"I will for sure recommend you! Belinda was so nice! And what a service that she called me! Also great help with the payment! I can' t wait to go to Disney next year. I will for sure book with magicBreaks agian."
Thank you for sharing such a lovely review. We will pass on your kind comments to Belinda, who is a valued member of our team. We look forward to hearing from you when you're ready to book your next magical break.

Kind regards,

Anna
Customer rating:
"Extremely helpful nothing was too much trouble. Explained everything well."
Thank you for sharing your experience with us here at MagicBreaks,.

We are delighted to know that our team were on hand to assist, providing you with exceptionally helpful service and remain at your disposal should you have any further questions in the meantime.

Kind regards,
Christina
Customer rating:
"Good service. After spending a lot of money. You’re left Waiting to long for a confirmation email which is quiet nerving."
Hi there, Thank you for taking the time to share your feedback with us here at MagicBreaks.

Pease note, once a booking has been made online, an email is sent to confirm that we have received your booking request. We ordinarily allow up to 48 hours to issue a booking confirmation, in which case, may we please confirm how long after you made your booking, did you receive your confirmation.

Please let us know if you have any further questions in the meantime.

Kind regards,
Christina
Customer rating:
"Louise got back to me really quickly with lots of quotes and we ended up with a great deal and money off a future holiday."
Hi there,

Thank you for taking the time to share your feedback with us here at MagicBreaks.

We are happy to know that a member of our dedicated team were on hand to assist and to know that you found our prices competitive and offers, namely our September SuperDeals of appeal.

We remain at your disposal should you have any further questions in the meantime.

Kind regards,
Christina
Customer rating:
"The lady that delta with me know I was on my dinner break and that I only had 40 minutes she did everything with professional advice and attitude she was amazing"
Hi there, thank you for taking the time to share your feedback with us here at MagicBreaks.

We are delighted to know that a member of our team were on hand to assist in helping you book your magical trip in a professional and efficient manner.

We remain at your disposal should you have any further questions in the meantime.

Kind regards,
Christina
Customer rating:
"Excellent Irene was so helpful and tailor made our break for our needs giving us options at the same time. So polite and interested in us too first class customer service."
Thank you so much for taking the time to share your feedback with us.

We are delighted to know that a member of our dedicated team were on hand to assist, providing you with exceptional customer service, in arranging a trip that best suited you needs.

We remain at your disposal should you have any further questions in the meantime.

Kind regards,
Christina
Customer rating:
"Booking was easy, and upcoming questions had been answered at once.
So by now I'm very satisfied, and waiting for the results of my booking in Paris."
Thank you for taking the time to share your feedback with us here at MagicBreaks.

We are delighted to know that our team were on hand to assist in answering any questions you may have had and remain at your disposal should you have any further questions in the meantime.

Kind regards,
Christina
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